Front Desk/Corporate Communications Officer
2023-10-23
Full Time
Description
Company Description
Our client is an indigenous finance and Investment company
Job Description
Job Objective
Coordinate Front desk activities and client/customer relationship management. Update social media accounts and maintain good engagement.
Key Responsibilities
- Welcome Guests /Customers and record their visits accordingly.
- Receive mails, dispatch mail and record such activities
- Relationship management(ensure timely and accurate customer service, handle complaints and specific customer request )
- Customer/Client Services
- Update Customer KYC periodically
- Book meetings as required and take minutes at meetings
- Post on social media platform at least 3 times a week
- Ensure good engagement on all social media platforms
- Establish good visibility in line with our brand on all social media platforms
- Internal Newsletter circulation
- External Newsletter circulation
Qualifications
Key Skills & Responsibility
- Detail and Result Oriented
- Good Initiative
- Excellent Communication Skills (Written and Oral)
- Creative writing
- Customer/Client Relationship Management.
- Google Suite Proficient
- Able to work on Canva
Qualification/Requirement
- Bachelors Degree or HND
- 2-4 years’ experience in Social Media Management and Customer engagement